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Quality Assurance Analyst (Night Shift)

Philippines, National Capital Region, ManilaEngineering

Job description

About Next Reason

Next Reason delivers industry-leading consulting, engineering, support, and optimization services designed to maximize the value of enterprise consumer identity and access management (CIAM) solutions and customer data platforms (CDP). We’re trusted by global brands in healthcare, energy, banking, pharmaceuticals, and other industries to govern complex customer identity landscapes and orchestrate solutions to deliver best practices in architecture, security, support, and consumer data operations at scale. We’re headquartered in Portland, OR in the USA and our customers, partners, and team members are located around the world.

Role Summary

A Quality Assurance (QA) Analyst at Next Reason is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects.

Primary Responsibilities

  • Create detailed, comprehensive, and well-structured test plans, cases, and reports
  • Perform manual (functional) testing on web applications
  • Perform mobile testing on Android and iOS applications
  • Participate in all aspects of testing including functional, regression and system testing
  • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
  • Estimate, prioritize, plan and coordinate testing activities
  • Identify, record, and thoroughly document bugs
  • Perform thorough regression testing when bugs are resolved
  • Develop and apply testing processes for new and existing products to meet client needs
  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements
  • Investigate the causes of non-conforming software and train users to implement solutions

Meet Work Standards

  • Follow security best practices: Develop strong security and compliance best practices, and ensure the team adheres to Next Reason’s information security management system—including monitoring and reporting security incidents as needed
  • Focus on quality: Maintain high standards of quality when it comes to written and verbal communications by establishing good practices and habits, empathizing with our customers, and respecting your colleagues
  • Track time: All members of the team are required to track time and reach utilization targets appropriate for their role
  • Prioritize effectively: Prioritize and execute tasks in a methodical and disciplined manner, as well as internally provide leadership (technical and project) to teammates through coaching and mentorship
  • Handle other duties as assigned: Perform ad hoc tasks as needed

Job requirements

Required

  • 1+ years in a QA role
  • Strong analytical and planning skills
  • Exceptional written and verbal communication skills in English
  • Excellent critical thinking ability and problem-solving skills
  • Ability to work both independently, and in a team, to achieve the design and delivery goals
  • Experience working in an agile development environment
  • Proficiency with Git and common version control systems

Desired

  • Experience with QA software such as Qase, Cypress, and Selenium
  • ISTQB Foundation Level certification